The invoice currency is Swiss Franc (CHF).
VAT, GST and import duty are included and shown in the invoice for all European countries, United States (*), New Zealand and Australia. The product will be shipped without any additional costs.
For all other countries, the shipping company (UPS or DHL) will directly charge you for additional costs like VAT, GST and import duty when the packet arrives.
Standard delivery time is about 2 weeks.
You can return the product up to 1 month after the purchase date and get full reimbursement in case you are not satisfied.
(*) The US tax system is very complex and we cannot predict the effective cost of VAT, GST and import duty. However, to protect the customer from unforeseeable additional costs, we charge a flat fee that covers the average cost of VAT, GST and import duty for the USA at our risk.
However, if you do not wish to pay this flat rate, and wish to pay the actual costs directly to the shipping carrier (UPS or DHL) on arrival, then please select „invoice" as payment method. We will then immediately send you a corrected invoice without the flat-rate amount.